Business Process-as-a-Service Market Research Report by Business Process, Organization Size, Vertical, Deployment Type, Application, Region - Global Forecast to 2027 - Cumulative Impact of COVID-19

The Global Business Process-as-a-Service Market size was estimated at USD 42.82 billion in 2021 and expected to reach USD 48.43 billion in 2022, and is projected to grow at a CAGR 13.28% to reach USD 90.50 billion by 2027.

Market Statistics:
The report provides market sizing and forecast across 7 major currencies - USD, EUR, JPY, GBP, AUD, CAD, and CHF. It helps organization leaders make better decisions when currency exchange data is readily available. In this report, the years 2018 and 2020 are considered as historical years, 2021 as the base year, 2022 as the estimated year, and years from 2023 to 2027 are considered as the forecast period.

Market Segmentation & Coverage:
This research report categorizes the Business Process-as-a-Service to forecast the revenues and analyze the trends in each of the following sub-markets:

Based on Business Process, the market was studied across Accounting and Finance, Customer Service and Support, Human Resource Management, Operations, Procurement and Supply Chain Management, and Sales and Marketing.

Based on Organization Size, the market was studied across Large Enterprises and Small and Medium-Sized Enterprises.

Based on Vertical, the market was studied across Banking, Financial Services, and Insurance, Ecommerce and Retail, Government, Healthcare, Manufacturing, and Telecom and IT/ITeS.

Based on Deployment Type, the market was studied across Hybrid, Private, and Public.

Based on Application, the market was studied across Connected Markets, Managerial, Operational, and Supportive. The Connected Markets is further studied across Intelligent Process Automation Market, Mobile Bpm Market, and Robotic Process Automation Market.

Based on Region, the market was studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

Cumulative Impact of COVID-19:
COVID-19 is an incomparable global public health emergency that has affected almost every industry, and the long-term effects are projected to impact the industry growth during the forecast period. Our ongoing research amplifies our research framework to ensure the inclusion of underlying COVID-19 issues and potential paths forward. The report delivers insights on COVID-19 considering the changes in consumer behavior and demand, purchasing patterns, re-routing of the supply chain, dynamics of current market forces, and the significant interventions of governments. The updated study provides insights, analysis, estimations, and forecasts, considering the COVID-19 impact on the market.

Cumulative Impact of 2022 Russia Ukraine Conflict:
We continuously monitor and update reports on political and economic uncertainty due to the Russian invasion of Ukraine. Negative impacts are significantly foreseen globally, especially across Eastern Europe, European Union, Eastern & Central Asia, and the United States. This contention has severely affected lives and livelihoods and represents far-reaching disruptions in trade dynamics. The potential effects of ongoing war and uncertainty in Eastern Europe are expected to have an adverse impact on the world economy, with especially long-term harsh effects on Russia.This report uncovers the impact of demand & supply, pricing variants, strategic uptake of vendors, and recommendations for Business Process-as-a-Service market considering the current update on the conflict and its global response.

Competitive Strategic Window:
The Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies to help the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. It describes the optimal or favorable fit for the vendors to adopt successive merger and acquisition strategies, geography expansion, research & development, and new product introduction strategies to execute further business expansion and growth during a forecast period.

FPNV Positioning Matrix:
The FPNV Positioning Matrix evaluates and categorizes the vendors in the Business Process-as-a-Service Market based on Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) that aids businesses in better decision making and understanding the competitive landscape.

Market Share Analysis:
The Market Share Analysis offers the analysis of vendors considering their contribution to the overall market. It provides the idea of its revenue generation into the overall market compared to other vendors in the space. It provides insights into how vendors are performing in terms of revenue generation and customer base compared to others. Knowing market share offers an idea of the size and competitiveness of the vendors for the base year. It reveals the market characteristics in terms of accumulation, fragmentation, dominance, and amalgamation traits.

Competitive Scenario:
The Competitive Scenario provides an outlook analysis of the various business growth strategies adopted by the vendors. The news covered in this section deliver valuable thoughts at the different stage while keeping up-to-date with the business and engage stakeholders in the economic debate. The competitive scenario represents press releases or news of the companies categorized into Merger & Acquisition, Agreement, Collaboration, & Partnership, New Product Launch & Enhancement, Investment & Funding, and Award, Recognition, & Expansion. All the news collected help vendor to understand the gaps in the marketplace and competitor’s strength and weakness thereby, providing insights to enhance product and service.

Company Usability Profiles:
The report profoundly explores the recent significant developments by the leading vendors and innovation profiles in the Global Business Process-as-a-Service Market, including Accenture plc, Avaloq Group AG, aZaaS Pte Ltd, Capgemini SE, Cognizant, Concentrix Corporation, Conduent Inc., DXC Technology Company, Entercoms, EXLService Holdings, Inc., Expertel S.A, Fujitsu Limited, Genpact, Getsix, HCL Technologies Limited, International Business Machines Corporation, Microsoft Corporation, NTT DATA Corporation, Nuevora Inc., Oracle Corporation, SAP SE, Scheer GmbH, Tata Consultancy Services, Wipro Limited, and WNS Limited.

The report provides insights on the following pointers:
1. Market Penetration: Provides comprehensive information on the market offered by the key players
2. Market Development: Provides in-depth information about lucrative emerging markets and analyze penetration across mature segments of the markets
3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments
4. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, certification, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players
5. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and breakthrough product developments

The report answers questions such as:
1. What is the market size and forecast of the Global Business Process-as-a-Service Market?
2. What are the inhibiting factors and impact of COVID-19 shaping the Global Business Process-as-a-Service Market during the forecast period?
3. Which are the products/segments/applications/areas to invest in over the forecast period in the Global Business Process-as-a-Service Market?
4. What is the competitive strategic window for opportunities in the Global Business Process-as-a-Service Market?
5. What are the technology trends and regulatory frameworks in the Global Business Process-as-a-Service Market?
6. What is the market share of the leading vendors in the Global Business Process-as-a-Service Market?
7. What modes and strategic moves are considered suitable for entering the Global Business Process-as-a-Service Market?

1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders

2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Growing demand for cloud services and standard operating processes
5.1.1.2. Need for reducing operational costs and improvement of productivity in business
5.1.1.3. Increasing acceptance of technologies such as business analytics, social media platforms, cloud computing, and process automation software
5.1.2. Restraints
5.1.2.1. Data security and privacy concerns
5.1.3. Opportunities
5.1.3.1. Rise in cloud adoption across several industry verticals such as in accounting and finance
5.1.3.2. Growing awareness of cloud computing benefits
5.1.4. Challenges
5.1.4.1. Dearth of skills and knowledge in underdeveloped nations
5.2. Cumulative Impact of COVID-19

6. Business Process-as-a-Service Market, by Business Process
6.1. Introduction
6.2. Accounting and Finance
6.3. Customer Service and Support
6.4. Human Resource Management
6.5. Operations
6.6. Procurement and Supply Chain Management
6.7. Sales and Marketing

7. Business Process-as-a-Service Market, by Organization Size
7.1. Introduction
7.2. Large Enterprises
7.3. Small and Medium-Sized Enterprises

8. Business Process-as-a-Service Market, by Vertical
8.1. Introduction
8.2. Banking, Financial Services, and Insurance
8.3. Ecommerce and Retail
8.4. Government
8.5. Healthcare
8.6. Manufacturing
8.7. Telecom and IT/ITeS

9. Business Process-as-a-Service Market, by Deployment Type
9.1. Introduction
9.2. Hybrid
9.3. Private
9.4. Public

10. Business Process-as-a-Service Market, by Application
10.1. Introduction
10.2. Connected Markets
10.3.1. Intelligent Process Automation Market
10.3.2. Mobile Bpm Market
10.3.3. Robotic Process Automation Market
10.3. Managerial
10.4. Operational
10.5. Supportive

11. Americas Business Process-as-a-Service Market
11.1. Introduction
11.2. Argentina
11.3. Brazil
11.4. Canada
11.5. Mexico
11.6. United States

12. Asia-Pacific Business Process-as-a-Service Market
12.1. Introduction
12.2. Australia
12.3. China
12.4. India
12.5. Indonesia
12.6. Japan
12.7. Malaysia
12.8. Philippines
12.9. Singapore
12.10. South Korea
12.11. Taiwan
12.12. Thailand
12.13. Vietnam

13. Europe, Middle East & Africa Business Process-as-a-Service Market
13.1. Introduction
13.2. Denmark
13.3. Egypt
13.4. Finland
13.5. France
13.6. Germany
13.7. Israel
13.8. Italy
13.9. Netherlands
13.10. Nigeria
13.11. Norway
13.12. Poland
13.13. Qatar
13.14. Russia
13.15. Saudi Arabia
13.16. South Africa
13.17. Spain
13.18. Sweden
13.19. Switzerland
13.20. Turkey
13.21. United Arab Emirates
13.22. United Kingdom

14. Competitive Landscape
14.1. FPNV Positioning Matrix
14.1.1. Quadrants
14.1.2. Business Strategy
14.1.3. Product Satisfaction
14.2. Market Ranking Analysis, By Key Player
14.3. Market Share Analysis, By Key Player
14.4. Competitive Scenario
14.4.1. Merger & Acquisition
14.4.2. Agreement, Collaboration, & Partnership
14.4.3. New Product Launch & Enhancement
14.4.4. Investment & Funding
14.4.5. Award, Recognition, & Expansion

15. Company Usability Profiles
15.1. Accenture plc
15.1.1. Business Overview
15.1.2. Key Executives
15.1.3. Product & Services
15.2. Avaloq Group AG
15.2.1. Business Overview
15.2.2. Key Executives
15.2.3. Product & Services
15.3. aZaaS Pte Ltd
15.3.1. Business Overview
15.3.2. Key Executives
15.3.3. Product & Services
15.4. Capgemini SE
15.4.1. Business Overview
15.4.2. Key Executives
15.4.3. Product & Services
15.5. Cognizant
15.5.1. Business Overview
15.5.2. Key Executives
15.5.3. Product & Services
15.6. Concentrix Corporation
15.6.1. Business Overview
15.6.2. Key Executives
15.6.3. Product & Services
15.7. Conduent Inc.
15.7.1. Business Overview
15.7.2. Key Executives
15.7.3. Product & Services
15.8. DXC Technology Company
15.8.1. Business Overview
15.8.2. Key Executives
15.8.3. Product & Services
15.9. Entercoms
15.9.1. Business Overview
15.9.2. Key Executives
15.9.3. Product & Services
15.10. EXLService Holdings, Inc.
15.10.1. Business Overview
15.10.2. Key Executives
15.10.3. Product & Services
15.11. Expertel S.A
15.11.1. Business Overview
15.11.2. Key Executives
15.11.3. Product & Services
15.12. Fujitsu Limited
15.12.1. Business Overview
15.12.2. Key Executives
15.12.3. Product & Services
15.13. Genpact
15.13.1. Business Overview
15.13.2. Key Executives
15.13.3. Product & Services
15.14. Getsix
15.14.1. Business Overview
15.14.2. Key Executives
15.14.3. Product & Services
15.15. HCL Technologies Limited
15.15.1. Business Overview
15.15.2. Key Executives
15.15.3. Product & Services
15.16. International Business Machines Corporation
15.16.1. Business Overview
15.16.2. Key Executives
15.16.3. Product & Services
15.17. Microsoft Corporation
15.17.1. Business Overview
15.17.2. Key Executives
15.17.3. Product & Services
15.18. NTT DATA Corporation
15.18.1. Business Overview
15.18.2. Key Executives
15.18.3. Product & Services
15.19. Nuevora Inc.
15.19.1. Business Overview
15.19.2. Key Executives
15.19.3. Product & Services
15.20. Oracle Corporation
15.20.1. Business Overview
15.20.2. Key Executives
15.20.3. Product & Services
15.21. SAP SE
15.21.1. Business Overview
15.21.2. Key Executives
15.21.3. Product & Services
15.22. Scheer GmbH
15.22.1. Business Overview
15.22.2. Key Executives
15.22.3. Product & Services
15.23. Tata Consultancy Services
15.23.1. Business Overview
15.23.2. Key Executives
15.23.3. Product & Services
15.24. Wipro Limited
15.24.1. Business Overview
15.24.2. Key Executives
15.24.3. Product & Services
15.25. WNS Limited
15.25.1. Business Overview
15.25.2. Key Executives
15.25.3. Product & Services

16. Appendix
16.1. Discussion Guide
16.2. License & Pricing