SERVICE FULFILMENT SYSTEMS: WORLDWIDE FORECAST 2013–2017

Communications service providers (CSPs) consider service fulfilment to be important for revenue generation because it enables them to quickly and efficiently implement new services.
Service fulfilment
The worldwide service fulfilment system market is forecast to grow from USD2.7 billion in 2012 to USD3.9 billion in 2017, at a CAGR of 7.5%. Service fulfilment projects are primarily driven by opportunities to increase revenue by ensuring customer orders are fulfilled quickly and on time. However, cost reduction continues to be an important consideration in project approval.


This Report provides:
a detailed five-year forecast for spending in the service fulfilment market, split into:
four application sub-segments: order management, inventory management, activation and engineering systems
four telecoms service sectors: mobile, PSTN, business and residential broadband
four geographical regions (see below)
an examination of key market drivers and inhibitors, and how they will change during the forecast period
analysis of the regional dynamics that will influence the market
insight into the technologies and services that are influencing the market
recommendations for CSPs and suppliers on how to take advantage of these developments.

GEOGRAPHICAL COVERAGE

Forecasts are split into the following four regions:
Asia–Pacific (APAC)
Europe, the Middle East and Africa (EMEA)

Latin America (LATAM)
North America (NA)