Are Telecommunications Operators in Denial? ROI is at Risk & New Business Model is Needed

At a recent series of Network Operator Conferences held in North America and Europe, Strategy Analytics had the opportunity to conduct workshops with Network Operator Executives and to explore their attitudes and perceptions regarding investment in infrastructure, competition, the consumer, and financial performance. We identified significant differences in opinions as well as contradictions in perspectives on the dynamics of competition - particular regarding the question of whether continued investment in the network automatically improves profitability. In this report we compare these perceptions with the real data from Wireless Operator Strategies latest benchmark.

1 Executive Summary
2 Perceptions on Investment in the Network
3 ARPU, Revenues, EBITDA and CAPEX - What is Really happening?
4 Perspectives on the Customer versus Consumers
5 Commodity or Differentiated Commodity?
6 Perspectives on Competition and the Ability to Compete
7 Perspectives on Regulation
8 Perspectives on Marketing and Its Role
9 Operator Perspectives on Network Investment and Performance
10 Summary of Key Issues