IP Telephony Market to 2027 - Global Analysis and Forecasts by Component (Hardware, Software, and Services), Hardware (IP Desktop Phones, DECT Phones, and IP Conference Phones); Service, Installation Type (Wired and Wireless): Enterprise Size End Users
出 版 商：The Insight Partners
出版日期：2019/01/02
頁 數：176頁
文件格式：PDF
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USD 6,550 (Multi-User License)
USD 8,550 (Global-User License)
國 家：Global
IP telephony market accounted to US$ 25.26 Bn in 2017 and is anticipated to grow at a CAGR of 10.1% to account for US$ 63.47 Bn by 2027. Driving factors such as widespread availability of integration support and migration strategies, Potential to enhance the quality of customer support and service are anticipated to have a significant impact on the development of IP telephony market in the coming years.
The key trend which will predominantly affect the IP telephony market in a coming year is companies in the IP Telephony value chain would tap into the opportunities provided by the new GDPR regulation. The new regulation that shook the entire telecom industry in the recent time, the GDPR (General Data Protection Regulation) regulation is on the contrary expected to provide the IP telephony market players with growth opportunities. Up till now the IP telephony along with its flexibility and several other advantages come with an array of vulnerabilities, and the advent of GDPR regulation compulsorily addresses these vulnerabilities, particularly those, which directly impact the privacy aspect.
The IP Telephony market is segmented on the basis of the component, which comprises hardware, software, and services. The hardware segment further comprises IP Desktop Phones, DECT Phones, IP Conference Phones, and other IP Phones. The softphone segment focuses on software-based IP phones, whereas the services segment is grounded on installation & maintenance and professional services. The market by the installation is segmented into wired & wireless, whereas by enterprise size it is segmented into SME (having less than 500 employees) and large enterprises (More than 500 employees). In our research report, we have considered, end users segment which includes Residential, Corporate, and Government sectors.
The overall market size has been derived using both primary and secondary source. The research process begins with exhaustive secondary research using internal and external sources to obtain qualitative and quantitative information related to the IP telephony market. Also, primary interview was conducted with industry participants and commentators to validate data and analysis. The participants who typically take part in such a process include industry expert such as VPs, business development managers, market intelligence managers, and national sales managers, and external consultants such as valuation experts, research analysts, and key opinion leaders specializing in the IP Telephony industry.
The key trend which will predominantly affect the IP telephony market in a coming year is companies in the IP Telephony value chain would tap into the opportunities provided by the new GDPR regulation. The new regulation that shook the entire telecom industry in the recent time, the GDPR (General Data Protection Regulation) regulation is on the contrary expected to provide the IP telephony market players with growth opportunities. Up till now the IP telephony along with its flexibility and several other advantages come with an array of vulnerabilities, and the advent of GDPR regulation compulsorily addresses these vulnerabilities, particularly those, which directly impact the privacy aspect.
The IP Telephony market is segmented on the basis of the component, which comprises hardware, software, and services. The hardware segment further comprises IP Desktop Phones, DECT Phones, IP Conference Phones, and other IP Phones. The softphone segment focuses on software-based IP phones, whereas the services segment is grounded on installation & maintenance and professional services. The market by the installation is segmented into wired & wireless, whereas by enterprise size it is segmented into SME (having less than 500 employees) and large enterprises (More than 500 employees). In our research report, we have considered, end users segment which includes Residential, Corporate, and Government sectors.
The overall market size has been derived using both primary and secondary source. The research process begins with exhaustive secondary research using internal and external sources to obtain qualitative and quantitative information related to the IP telephony market. Also, primary interview was conducted with industry participants and commentators to validate data and analysis. The participants who typically take part in such a process include industry expert such as VPs, business development managers, market intelligence managers, and national sales managers, and external consultants such as valuation experts, research analysts, and key opinion leaders specializing in the IP Telephony industry.
TABLE OF CONTENTS
1. INTRODUCTION 17
1.1 SCOPE OF THE STUDY 17
1.2 THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE 17
2. KEY TAKEAWAYS 18
3. IP TELEPHONY MARKET LANDSCAPE 21
3.1 MARKET OVERVIEW 21
3.2 MARKET SEGMENTATION 22
3.2.1 Global IP Telephony Market - By Component 23
3.2.2 Global IP Telephony Market - By Hardware 23
3.2.3 Global IP Telephony Market - By Service 24
3.2.4 Global IP Telephony Market - By Installation Type 24
3.2.5 Global IP Telephony Market - By Enterprise size 24
3.2.6 Global IP Telephony Market - By End-User 24
3.2.7 Global IP Telephony Market - By Geography 24
3.3 PEST ANALYSIS 26
3.3.1 North America PEST Analysis 26
3.3.2 EUROPE PEST Analysis 28
3.3.3 ASIA PACIFIC PEST Analysis 30
3.3.4 Middle East & Africa PEST Analysis 32
3.3.5 South America PEST Analysis 34
4. IP TELEPHONY MARKET - KEY INDUSTRY DYNAMICS 36
4.1 KEY MARKET DRIVERS 36
4.1.1 Influence of advancing internet facilities in the market 36
4.1.2 Rising Importance of effective communication in corporate ecosystem 36
4.1.3 The cost effectiveness of the IP telephony is driving its adoption 36
4.1.4 Widespread availability of integration support and migration strategies 37
4.1.5 Potential to enhance the quality of customer support and service 37
4.2 KEY MARKET RESTRAINTS 38
4.2.1 Security concerns with respect to increasing cybercrime 38
4.2.2 Issues with emergency calling facility 38
4.2.3 The reliability of IP Telephony over the external power source and internet connectivity might impact its growth 38
4.3 KEY MARKET OPPORTUNITIES 39
4.3.1 The ISDN Switch off coupled with expanding growth of SMEs to provide a noteworthy growth opportunity in the coming years 39
4.3.2 Inception of 5G to provide growth benefits to both IP telephony operators as well as device manufacturers 39
4.4 FUTURE TREND 43
4.4.1 Companies in the IP Telephony value chain would tap onto the opportunities provided by the new GDPR regulation 43
4.5 IMPACT ANALYSIS OF DRIVERS & RESTRAINTS 44
5. IP TELEPHONY MARKET - GLOBAL ANALYSIS 45
5.1 OVERVIEW 45
5.2 GLOBAL IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 46
6. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - COMPONENT 47
6.1 OVERVIEW 47
6.2 IP TELEPHONY MARKET BREAKDOWN, BY COMPONENT, 2017 & 2027 47
6.3 HARDWARE MARKET 48
6.3.1 Overview 48
6.3.2 Hardware Market Revenue and Forecasts to 2027 (US$ Bn) 48
6.4 SOFTPHONE MARKET 49
6.4.1 Overview 49
6.4.2 Softphones Market Revenue and Forecasts to 2027 (US$ Bn) 49
6.5 SERVICES MARKET 50
6.5.1 Overview 50
6.5.2 Services Market Revenue and Forecasts to 2027 (US$ Bn) 50
7. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE 51
7.1 OVERVIEW 51
7.2 IP TELEPHONY MARKET BREAKDOWN, BY HARDWARE, 2017 & 2027 51
7.3 IP DESKTOP PHONE MARKET 52
7.3.1 Overview 52
7.3.2 IP Desktop Phone Market Revenue and Forecasts to 2027 (US$ Bn) 52
7.4 IP CONFERENCE PHONE MARKET 53
7.4.1 Overview 53
7.4.2 IP Conference Phone Market Revenue and Forecasts to 2027 (US$ Bn) 53
7.5 DECT PHONE MARKET 54
7.5.1 Overview 54
7.5.2 DECT Phone Market Revenue and Forecasts to 2027 (US$ Bn) 54
7.6 OTHERS MARKET 55
7.6.1 Overview 55
7.6.2 Others Market Revenue and Forecasts to 2027 (US$ Bn) 55
8. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - SERVICE 56
8.1 OVERVIEW 56
8.2 IP TELEPHONY MARKET BREAKDOWN, BY SERVICE, 2017 & 2027 56
8.3 INSTALLATION & MAINTENANCE SERVICE 57
8.3.1 Overview 57
8.3.2 Installation & Maintenance Market Revenue and Forecasts to 2027 (US$ Bn) 57
8.4 PROFESSIONAL SERVICES 58
8.4.1 Overview 58
8.4.2 Professional Services Market Revenue and Forecasts to 2027 (US$ Bn) 58
9. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - INSTALLATION 59
9.1 OVERVIEW 59
9.2 IP TELEPHONY MARKET BREAKDOWN, BY INSTALLATION, 2017 & 2027 59
9.3 WIRED 60
9.3.1 Overview 60
9.3.2 Wired Market Revenue and Forecasts to 2027 (US$ Bn) 60
9.4 WIRELESS 61
9.4.1 Overview 61
9.4.2 Wireless Market Revenue and Forecasts to 2027 (US$ Bn) 61
10. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - ENTERPRISE SIZE 62
10.1 OVERVIEW 62
10.2 IP TELEPHONY MARKET BREAKDOWN, BY ENTERPRISE SIZE, 2017 & 2027 62
10.3 SME MARKET 63
10.3.1 Overview 63
10.3.2 SME Market Revenue and Forecasts to 2027 (US$ Bn) 63
10.4 LARGE ENTERPRISE 64
10.4.1 Overview 64
10.4.2 Large Enterprise Market Revenue and Forecasts to 2027 (US$ Bn) 64
11. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - END USER 65
11.1 OVERVIEW 65
11.2 IP TELEPHONY MARKET BREAKDOWN, BY END USER, 2017 & 2027 65
11.3 RESIDENTIAL 66
11.3.1 Overview 66
11.3.2 Residential Market Revenue and Forecasts to 2027 (US$ Bn) 66
11.4 CORPORATE 67
11.4.1 Overview 67
11.4.2 Corporate Market Revenue and Forecasts to 2027 (US$ Bn) 67
11.5 GOVERNMENT ORGANIZATION 68
11.5.1 Overview 68
11.5.2 Government Organization Market Revenue and Forecasts to 2027 (US$ Bn) 68
12. IP TELEPHONY MARKET - GEOGRAPHICAL ANALYSIS 69
12.1 OVERVIEW 69
12.2 NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 70
12.2.1 Overview 70
12.2.2 North America IP Telephony Market Breakdown, by Key Countries 71
12.2.2.1 U.S. IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 72
12.2.2.2 Canada IP Telephony Market Revenue and Forecast to 2027 (US$ Bn) 73
12.2.2.3 Mexico IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 74
12.2.3 North America IP Telephony Market Breakdown, by Component 74
12.2.3.1 North America IP Telephony Market Breakdown, by Hardware 75
12.2.4 North America IP Telephony Market Breakdown, by Service 76
12.2.5 North America IP Telephony Market Breakdown, by Installation Type 77
12.2.6 North America IP Telephony Market Breakdown, by Enterprise Size 78
12.2.7 North America IP Telephony Market Breakdown, by End-User 79
12.3 EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 80
12.3.1 Overview 80
12.3.2 Europe IP telephony Market Breakdown by Key Countries 81
12.3.2.1 France IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 82
12.3.2.2 Germany IP Telephony Market Revenue and Forecast to 2027 (US$ Bn) 83
12.3.2.3 Italy IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 84
12.3.2.4 Spain IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 85
12.3.2.5 UK IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 86
12.3.2.6 Rest of Europe IP telephony Market Revenue and Forecasts to 2027 (US$ Bn) 87
12.3.3 Europe IP Telephony Market Breakdown by Component 87
12.3.4 Europe IP Telephony Market Breakdown by Hardware 88
12.3.5 Europe IP Telephony Market Breakdown by Services 89
12.3.6 Europe IP Telephony Market Breakdown by Installation Type 90
12.3.7 Europe IP Telephony Market Breakdown by Enterprise Size 90
12.3.8 Europe IP Telephony Market Breakdown by End User 92
12.4 APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 93
12.4.1 Overview 93
12.4.2 APAC IP Telephony Market Breakdown by Key Countries 95
12.4.2.1 Australia IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 96
12.4.2.2 China IP Telephony Market Revenue and Forecast to 2027 (US$ Bn) 97
12.4.2.3 India IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 98
12.4.2.4 Japan IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 99
12.4.2.5 Rest of APAC IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 100
12.4.3 APAC IP Telephony Market Breakdown by Component 100
12.4.4 APAC IP Telephony Market Breakdown by Hardware 101
12.4.5 APAC IP Telephony Market Breakdown by Service 102
12.4.6 APAC IP Telephony Market Breakdown by installation Type 103
12.4.7 APAC IP Telephony Market Breakdown by Enterprise Size 104
12.4.8 APAC IP Telephony Market Breakdown by end user 105
12.5 MIDDLE EAST & AFRICA (MEA) IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 106
12.5.1 Overview 106
12.5.2 MEA IP Telephony market Breakdown by Key Countries 107
12.5.2.1 Saudi Arabia IP Telephony market Revenue and Forecast to 2027 (US$ Bn) 108
12.5.2.2 UAE IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 109
12.5.2.3 South Africa IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 110
12.5.2.4 Rest of MEA IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 111
12.5.3 MEA IP Telephony market Breakdown by Component 112
12.5.4 MEA IP Telephony market Breakdown by Hardware 113
12.5.5 MEA IP Telephony market Breakdown by Service 114
12.5.6 MEA IP Telephony market Breakdown by Installation Type 115
12.5.7 MEA IP Telephony market Breakdown by Enterprise Size 116
12.5.8 MEA IP Telephony market Breakdown by End-User 117
12.6 SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 118
12.6.1 Overview 118
12.6.2 SAM IP Telephony market Breakdown by Key Countries 119
12.6.2.1 Brazil IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 120
12.6.2.2 Rest of SAM IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 121
12.6.3 SAM IP Telephony market Breakdown by Component 122
12.6.5 SAM IP Telephony market Breakdown by Service 124
12.6.6 SAM IP Telephony market Breakdown by Installation Type 125
12.6.7 SAM IP Telephony market Breakdown by Enterprise Size 126
12.6.8 SAM IP Telephony market Breakdown by End-User 127
13. INDUSTRY LANDSCAPE 128
13.1 MARKET INITIATIVE 128
13.2 MERGER AND ACQUISITION 129
13.3 NEW DEVELOPMENT 130
14. COMPETITIVE LANDSCAPE 131
14.1 COMPETITIVE PRODUCT MAPPING 131
14.2 MARKET POSITIONING - GLOBAL TOP 5 PLAYERS RANKING 132
15. COMPANY PROFILES 133
15.1 AVAYA INC. 133
15.1.1 Key Facts 133
15.1.2 Business Description 133
15.1.3 Financial Overview 134
15.1.4 SWOT Analysis 134
15.1.5 Key Developments 136
15.2 MITEL NETWORKS CORPORATION 137
15.2.1 Key Facts 137
15.2.2 Business Description 137
15.2.3 Financial Overview 138
15.2.4 SWOT Analysis 138
15.2.5 Key Developments 140
15.3 NEC CORPORATION 141
15.3.1 Key Facts 141
15.3.2 Business Description 141
15.3.3 Financial Overview 142
15.3.4 SWOT Analysis 142
15.3.5 Key Developments 144
15.4 MICROSOFT CORPORATION 145
15.4.1 Key Facts 145
15.4.2 Business Description 145
15.4.3 Financial Overview 146
15.4.4 SWOT Analysis 146
15.4.5 Key Developments 147
15.5 CISCO SYSTEMS, INC. 148
15.5.1 Key Facts 148
15.5.2 Business Description 148
15.5.3 Financial Overview 149
15.5.4 SWOT Analysis 149
15.5.5 Key Developments 151
15.6 PANASONIC CORPORATION 152
15.6.1 Key Facts 152
15.6.2 Business Description 152
15.6.3 Financial Overview 153
15.6.4 SWOT Analysis 153
15.6.5 Key Developments 155
15.7 YEALINK INC. 156
15.7.1 Key Facts 156
15.7.2 Business Description 156
15.7.3 Financial Overview 156
15.7.4 SWOT Analysis 157
15.7.5 Key Developments 158
15.8 TOSHIBA CORPORATION 160
15.8.1 Key Facts 160
15.8.2 Business Description 160
15.8.3 Financial Overview 161
15.8.4 SWOT Analysis 161
15.8.5 Key Developments 163
15.9 ASCOM HOLDING AG 164
15.9.1 Key Facts 164
15.9.2 Business Description 164
15.9.3 Financial Overview 165
15.9.4 SWOT Analysis 165
15.9.5 Key Developments 167
15.10 POLYCOM, INC. 168
15.10.1 Key Facts 168
15.10.2 Business Description 168
15.10.3 Financial Overview 168
15.10.4 SWOT Analysis 169
15.10.5 Key Developments 171
16. APPENDIX 172
16.1 ABOUT THE INSIGHT PARTNERS 172
16.2 GLOSSARY OF TERMS 172
16.3 METHODOLOGY 174
16.3.1 Coverage 174
16.3.2 Secondary Research 174
16.3.3 Primary Research 175
LIST OF TABLES
TABLE 1. 5G DEVELOPMENT BY COUNTRY - 2018 40
TABLE 2. GLOBAL IP TELEPHONY SYSTEM MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 46
TABLE 3. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ BN) 75
TABLE 4. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 76
TABLE 5. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICE (US$ BN) 77
TABLE 6. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATION TYPE (US$ BN) 77
TABLE 7. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 78
TABLE 8. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ BN) 79
TABLE 9. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ BN) 88
TABLE 10. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 89
TABLE 11. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICES (US$ BN) 90
TABLE 12. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATION TYPE (US$ BN) 90
TABLE 13. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 91
TABLE 14. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY END USER (US$ BN) 92
TABLE 15. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ BN) 101
TABLE 16. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 102
TABLE 17. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICE (US$ BN) 103
TABLE 18. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATION TYPE (US$ BN) 103
TABLE 19. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 104
TABLE 20. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY END USER (US$ BN) 105
TABLE 22. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 113
TABLE 23. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICE (US$ BN) 114
TABLE 24. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATION TYPE (US$ BN) 115
TABLE 25. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 116
TABLE 26. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ BN) 117
TABLE 27. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ BN) 122
TABLE 28. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 123
TABLE 29. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICES (US$ BN) 124
TABLE 30. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATIO TYPE (US$ BN) 125
TABLE 31. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 126
TABLE 32. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 127
TABLE 33. GLOSSARY OF TERM: IP TELEPHONY MARKET 172
LIST OF FIGURES
FIGURE 1. GLOBAL IP TELEPHONY MARKET, BY REVENUE, 2017 & 2027, US$ MN 18
FIGURE 2. IP TELEPHONY MARKET - BY COMPONENT 19
FIGURE 3. ASIA PACIFIC IP TELEPHONY MARKET US$ BN (2017&2027) 20
FIGURE 4. IP TELEPHONY MARKET SEGMENTATION 22
FIGURE 5. IP TELEPHONY MARKET SEGMENTATION - GEOGRAPHIC 23
FIGURE 6. NORTH AMERICA - PEST ANALYSIS 26
FIGURE 7. EUROPE - PEST ANALYSIS 28
FIGURE 8. ASIA PACIFIC - PEST ANALYSIS 30
FIGURE 9. MIDDLE EAST & AFRICA PEST ANALYSIS 32
FIGURE 10. SOUTH AMERICA PEST ANALYSIS 34
FIGURE 11. 5G GLOBAL MAPPING OF FIELD TEST TRIALS, R&D, AND TRIALS 40
FIGURE 12. IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS 44
FIGURE 13. GLOBAL IP TELEPHONY MARKET 45
FIGURE 14. GLOBAL IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 46
FIGURE 15. IP TELEPHONY MARKET BREAKDOWN, BY COMPONENT, 2017 & 2027 (%) 47
FIGURE 16. HARDWARE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 48
FIGURE 17. SOFTPHONE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 49
FIGURE 18. SERVICES MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 50
FIGURE 19. IP TELEPHONY MARKET BREAKDOWN, BY HARDWARE, 2017 & 2027 (%) 51
FIGURE 20. IP DESKTOP PHONE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 52
FIGURE 21. IP CONFERENCE PHONE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 53
FIGURE 22. DECT PHONE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 54
FIGURE 23. OTHERS MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 55
FIGURE 24. IP TELEPHONY MARKET BREAKDOWN, BY SERVICE, 2017 & 2027 (%) 56
FIGURE 25. INSTALLATION & MAINTENANCE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 57
FIGURE 26. PROFESSIONAL SERVICES MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 58
FIGURE 27. IP TELEPHONY MARKET BREAKDOWN, BY INSTALLATION, 2017 & 2027 (%) 59
FIGURE 28. WIRED MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 60
FIGURE 29. WIRELESS MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 61
FIGURE 30. IP TELEPHONY MARKET BREAKDOWN, BY ENTERPRISE SIZE, 2017 & 2027 (%) 62
FIGURE 31. SME MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 63
FIGURE 32. LARGE ENTERPRISE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 64
FIGURE 33. IP TELEPHONY MARKET BREAKDOWN, BY END USER, 2017 & 2027 (%) 65
FIGURE 34. RESIDENTIAL MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 66
FIGURE 35. CORPORATE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 67
FIGURE 36. GOVERNMENT ORGANIZATION MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 68
FIGURE 37. IP TELEPHONY MARKET, GLOBAL BREAKDOWN BY REGIONS, 2017 & 2027 (%) 69
FIGURE 38. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 70
FIGURE 39. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY KEY COUNTRIES, 2017 & 2027 (%) 71
FIGURE 40. U.S. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 72
FIGURE 41. CANADA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 73
FIGURE 42. MEXICO IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 74
FIGURE 43. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY COMPONENT, 2017 & 2027 (%) 74
FIGURE 44. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY HARDWARE, 2017 & 2027 (%) 75
FIGURE 45. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY SERVICE, 2017 & 2027 (%) 76
FIGURE 46. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY INSTALLATION TYPE, 2017 & 2027 (%) 77
FIGURE 47. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY ENTERPRISE SIZE, 2017 & 2027 (%) 78
FIGURE 48. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY END-USER, 2017 & 2027 (%) 79
FIGURE 49. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 80
FIGURE 50. EUROPE IP TELEPHONY MARKET BREAKDOWN BY KEY COUNTRIES, 2020 & 2027(%) 81
FIGURE 51. FRANCE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 82
FIGURE 52. GERMANY IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 83
FIGURE 53. ITALY IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 84
FIGURE 54. SPAIN IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 85
FIGURE 55. UK IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 86
FIGURE 56. REST OF EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 87
FIGURE 57. EUROPE IP TELEPHONY MARKET BREAKDOWN BY COMPONENT, 2017 & 2027 (%) 87
FIGURE 58. EUROPE IP TELEPHONY MARKET BREAKDOWN BY HARDWARE, 2017 & 2027 (%) 88
FIGURE 59. EUROPE IP TELEPHONY MARKET BREAKDOWN BY SERVICES, 2017 & 2027 (%) 89
FIGURE 60. EUROPE IP TELEPHONY MARKET BREAKDOWN BY INSTALLATION TYPE, 2017 & 2027 (%) 90
FIGURE 61. EUROPE IP TELEPHONY MARKET BREAKDOWN BY ENTERPRISE SIZE, 2017 & 2027 (%) 91
FIGURE 62. EUROPE IP TELEPHONY MARKET BREAKDOWN BY END USER, 2017 & 2027 (%) 92
FIGURE 63. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 94
FIGURE 64. APAC IP TELEPHONY MARKET BREAKDOWN BY KEY COUNTRIES, 2017 & 2027(%) 95
FIGURE 65. AUSTRALIA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 96
FIGURE 66. CHINA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 97
FIGURE 67. INDIA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 98
FIGURE 68. JAPAN IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 99
FIGURE 69. REST OF APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 100
FIGURE 70. APAC IP TELEPHONY MARKET BREAKDOWN BY COMPONENT, 2017 & 2027 (%) 100
FIGURE 71. APAC IP TELEPHONY MARKET BREAKDOWN BY HARDWARE, 2017 & 2027 (%) 101
FIGURE 72. APAC IP TELEPHONY MARKET BREAKDOWN BY SERVICE, 2017 & 2027 (%) 102
FIGURE 73. APAC IP TELEPHONY MARKET BREAKDOWN BY INSTALLATION TYPE, 2017 & 2027 (%) 103
FIGURE 74. APAC IP TELEPHONY MARKET BREAKDOWN BY ENTERPRISE SIZE, 2017 & 2027 (%) 104
FIGURE 75. APAC IP TELEPHONY MARKET BREAKDOWN BY END USER, 2017 & 2027 (%) 105
FIGURE 76. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 106
FIGURE 77. MEA IP TELEPHONY MARKET BREAKDOWN BY KEY COUNTRIES, 2017 & 2027(%) 107
FIGURE 78. SAUDI ARABIA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 108
FIGURE 79. UAE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 109
FIGURE 80. SOUTH AFRICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 110
FIGURE 81. REST OF MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 111
FIGURE 88. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 118
FIGURE 89. SAM IP TELEPHONY MARKET BREAKDOWN BY KEY COUNTRIES, 2017 & 2027(%) 119
FIGURE 90. BRAZIL IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 120
FIGURE 91. REST OF SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 121
FIGURE 92. SAM IP TELEPHONY MARKET BREAKDOWN BY COMPONENT, 2017 & 2027 (%) 122
FIGURE 93. SAM IP TELEPHONY MARKET BREAKDOWN BY HARDWARE, 2017 & 2027 (%) 123
FIGURE 94. SAM IP TELEPHONY MARKET BREAKDOWN BY SERVICE, 2017 & 2027 (%) 124
FIGURE 95. SAM IP TELEPHONY MARKET BREAKDOWN BY INSTALLATION TYPE, 2017 & 2027 (%) 125
FIGURE 96. SAM IP TELEPHONY MARKET BREAKDOWN BY ENTERPRISE SIZE, 2017 & 2027 (%) 126
FIGURE 97. SAM IP TELEPHONY MARKET BREAKDOWN BY END-USER, 2017 & 2027 (%) 127
1. INTRODUCTION 17
1.1 SCOPE OF THE STUDY 17
1.2 THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE 17
2. KEY TAKEAWAYS 18
3. IP TELEPHONY MARKET LANDSCAPE 21
3.1 MARKET OVERVIEW 21
3.2 MARKET SEGMENTATION 22
3.2.1 Global IP Telephony Market - By Component 23
3.2.2 Global IP Telephony Market - By Hardware 23
3.2.3 Global IP Telephony Market - By Service 24
3.2.4 Global IP Telephony Market - By Installation Type 24
3.2.5 Global IP Telephony Market - By Enterprise size 24
3.2.6 Global IP Telephony Market - By End-User 24
3.2.7 Global IP Telephony Market - By Geography 24
3.3 PEST ANALYSIS 26
3.3.1 North America PEST Analysis 26
3.3.2 EUROPE PEST Analysis 28
3.3.3 ASIA PACIFIC PEST Analysis 30
3.3.4 Middle East & Africa PEST Analysis 32
3.3.5 South America PEST Analysis 34
4. IP TELEPHONY MARKET - KEY INDUSTRY DYNAMICS 36
4.1 KEY MARKET DRIVERS 36
4.1.1 Influence of advancing internet facilities in the market 36
4.1.2 Rising Importance of effective communication in corporate ecosystem 36
4.1.3 The cost effectiveness of the IP telephony is driving its adoption 36
4.1.4 Widespread availability of integration support and migration strategies 37
4.1.5 Potential to enhance the quality of customer support and service 37
4.2 KEY MARKET RESTRAINTS 38
4.2.1 Security concerns with respect to increasing cybercrime 38
4.2.2 Issues with emergency calling facility 38
4.2.3 The reliability of IP Telephony over the external power source and internet connectivity might impact its growth 38
4.3 KEY MARKET OPPORTUNITIES 39
4.3.1 The ISDN Switch off coupled with expanding growth of SMEs to provide a noteworthy growth opportunity in the coming years 39
4.3.2 Inception of 5G to provide growth benefits to both IP telephony operators as well as device manufacturers 39
4.4 FUTURE TREND 43
4.4.1 Companies in the IP Telephony value chain would tap onto the opportunities provided by the new GDPR regulation 43
4.5 IMPACT ANALYSIS OF DRIVERS & RESTRAINTS 44
5. IP TELEPHONY MARKET - GLOBAL ANALYSIS 45
5.1 OVERVIEW 45
5.2 GLOBAL IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 46
6. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - COMPONENT 47
6.1 OVERVIEW 47
6.2 IP TELEPHONY MARKET BREAKDOWN, BY COMPONENT, 2017 & 2027 47
6.3 HARDWARE MARKET 48
6.3.1 Overview 48
6.3.2 Hardware Market Revenue and Forecasts to 2027 (US$ Bn) 48
6.4 SOFTPHONE MARKET 49
6.4.1 Overview 49
6.4.2 Softphones Market Revenue and Forecasts to 2027 (US$ Bn) 49
6.5 SERVICES MARKET 50
6.5.1 Overview 50
6.5.2 Services Market Revenue and Forecasts to 2027 (US$ Bn) 50
7. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE 51
7.1 OVERVIEW 51
7.2 IP TELEPHONY MARKET BREAKDOWN, BY HARDWARE, 2017 & 2027 51
7.3 IP DESKTOP PHONE MARKET 52
7.3.1 Overview 52
7.3.2 IP Desktop Phone Market Revenue and Forecasts to 2027 (US$ Bn) 52
7.4 IP CONFERENCE PHONE MARKET 53
7.4.1 Overview 53
7.4.2 IP Conference Phone Market Revenue and Forecasts to 2027 (US$ Bn) 53
7.5 DECT PHONE MARKET 54
7.5.1 Overview 54
7.5.2 DECT Phone Market Revenue and Forecasts to 2027 (US$ Bn) 54
7.6 OTHERS MARKET 55
7.6.1 Overview 55
7.6.2 Others Market Revenue and Forecasts to 2027 (US$ Bn) 55
8. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - SERVICE 56
8.1 OVERVIEW 56
8.2 IP TELEPHONY MARKET BREAKDOWN, BY SERVICE, 2017 & 2027 56
8.3 INSTALLATION & MAINTENANCE SERVICE 57
8.3.1 Overview 57
8.3.2 Installation & Maintenance Market Revenue and Forecasts to 2027 (US$ Bn) 57
8.4 PROFESSIONAL SERVICES 58
8.4.1 Overview 58
8.4.2 Professional Services Market Revenue and Forecasts to 2027 (US$ Bn) 58
9. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - INSTALLATION 59
9.1 OVERVIEW 59
9.2 IP TELEPHONY MARKET BREAKDOWN, BY INSTALLATION, 2017 & 2027 59
9.3 WIRED 60
9.3.1 Overview 60
9.3.2 Wired Market Revenue and Forecasts to 2027 (US$ Bn) 60
9.4 WIRELESS 61
9.4.1 Overview 61
9.4.2 Wireless Market Revenue and Forecasts to 2027 (US$ Bn) 61
10. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - ENTERPRISE SIZE 62
10.1 OVERVIEW 62
10.2 IP TELEPHONY MARKET BREAKDOWN, BY ENTERPRISE SIZE, 2017 & 2027 62
10.3 SME MARKET 63
10.3.1 Overview 63
10.3.2 SME Market Revenue and Forecasts to 2027 (US$ Bn) 63
10.4 LARGE ENTERPRISE 64
10.4.1 Overview 64
10.4.2 Large Enterprise Market Revenue and Forecasts to 2027 (US$ Bn) 64
11. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - END USER 65
11.1 OVERVIEW 65
11.2 IP TELEPHONY MARKET BREAKDOWN, BY END USER, 2017 & 2027 65
11.3 RESIDENTIAL 66
11.3.1 Overview 66
11.3.2 Residential Market Revenue and Forecasts to 2027 (US$ Bn) 66
11.4 CORPORATE 67
11.4.1 Overview 67
11.4.2 Corporate Market Revenue and Forecasts to 2027 (US$ Bn) 67
11.5 GOVERNMENT ORGANIZATION 68
11.5.1 Overview 68
11.5.2 Government Organization Market Revenue and Forecasts to 2027 (US$ Bn) 68
12. IP TELEPHONY MARKET - GEOGRAPHICAL ANALYSIS 69
12.1 OVERVIEW 69
12.2 NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 70
12.2.1 Overview 70
12.2.2 North America IP Telephony Market Breakdown, by Key Countries 71
12.2.2.1 U.S. IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 72
12.2.2.2 Canada IP Telephony Market Revenue and Forecast to 2027 (US$ Bn) 73
12.2.2.3 Mexico IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 74
12.2.3 North America IP Telephony Market Breakdown, by Component 74
12.2.3.1 North America IP Telephony Market Breakdown, by Hardware 75
12.2.4 North America IP Telephony Market Breakdown, by Service 76
12.2.5 North America IP Telephony Market Breakdown, by Installation Type 77
12.2.6 North America IP Telephony Market Breakdown, by Enterprise Size 78
12.2.7 North America IP Telephony Market Breakdown, by End-User 79
12.3 EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 80
12.3.1 Overview 80
12.3.2 Europe IP telephony Market Breakdown by Key Countries 81
12.3.2.1 France IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 82
12.3.2.2 Germany IP Telephony Market Revenue and Forecast to 2027 (US$ Bn) 83
12.3.2.3 Italy IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 84
12.3.2.4 Spain IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 85
12.3.2.5 UK IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 86
12.3.2.6 Rest of Europe IP telephony Market Revenue and Forecasts to 2027 (US$ Bn) 87
12.3.3 Europe IP Telephony Market Breakdown by Component 87
12.3.4 Europe IP Telephony Market Breakdown by Hardware 88
12.3.5 Europe IP Telephony Market Breakdown by Services 89
12.3.6 Europe IP Telephony Market Breakdown by Installation Type 90
12.3.7 Europe IP Telephony Market Breakdown by Enterprise Size 90
12.3.8 Europe IP Telephony Market Breakdown by End User 92
12.4 APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 93
12.4.1 Overview 93
12.4.2 APAC IP Telephony Market Breakdown by Key Countries 95
12.4.2.1 Australia IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 96
12.4.2.2 China IP Telephony Market Revenue and Forecast to 2027 (US$ Bn) 97
12.4.2.3 India IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 98
12.4.2.4 Japan IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 99
12.4.2.5 Rest of APAC IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 100
12.4.3 APAC IP Telephony Market Breakdown by Component 100
12.4.4 APAC IP Telephony Market Breakdown by Hardware 101
12.4.5 APAC IP Telephony Market Breakdown by Service 102
12.4.6 APAC IP Telephony Market Breakdown by installation Type 103
12.4.7 APAC IP Telephony Market Breakdown by Enterprise Size 104
12.4.8 APAC IP Telephony Market Breakdown by end user 105
12.5 MIDDLE EAST & AFRICA (MEA) IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 106
12.5.1 Overview 106
12.5.2 MEA IP Telephony market Breakdown by Key Countries 107
12.5.2.1 Saudi Arabia IP Telephony market Revenue and Forecast to 2027 (US$ Bn) 108
12.5.2.2 UAE IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 109
12.5.2.3 South Africa IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 110
12.5.2.4 Rest of MEA IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 111
12.5.3 MEA IP Telephony market Breakdown by Component 112
12.5.4 MEA IP Telephony market Breakdown by Hardware 113
12.5.5 MEA IP Telephony market Breakdown by Service 114
12.5.6 MEA IP Telephony market Breakdown by Installation Type 115
12.5.7 MEA IP Telephony market Breakdown by Enterprise Size 116
12.5.8 MEA IP Telephony market Breakdown by End-User 117
12.6 SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 118
12.6.1 Overview 118
12.6.2 SAM IP Telephony market Breakdown by Key Countries 119
12.6.2.1 Brazil IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 120
12.6.2.2 Rest of SAM IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 121
12.6.3 SAM IP Telephony market Breakdown by Component 122
12.6.5 SAM IP Telephony market Breakdown by Service 124
12.6.6 SAM IP Telephony market Breakdown by Installation Type 125
12.6.7 SAM IP Telephony market Breakdown by Enterprise Size 126
12.6.8 SAM IP Telephony market Breakdown by End-User 127
13. INDUSTRY LANDSCAPE 128
13.1 MARKET INITIATIVE 128
13.2 MERGER AND ACQUISITION 129
13.3 NEW DEVELOPMENT 130
14. COMPETITIVE LANDSCAPE 131
14.1 COMPETITIVE PRODUCT MAPPING 131
14.2 MARKET POSITIONING - GLOBAL TOP 5 PLAYERS RANKING 132
15. COMPANY PROFILES 133
15.1 AVAYA INC. 133
15.1.1 Key Facts 133
15.1.2 Business Description 133
15.1.3 Financial Overview 134
15.1.4 SWOT Analysis 134
15.1.5 Key Developments 136
15.2 MITEL NETWORKS CORPORATION 137
15.2.1 Key Facts 137
15.2.2 Business Description 137
15.2.3 Financial Overview 138
15.2.4 SWOT Analysis 138
15.2.5 Key Developments 140
15.3 NEC CORPORATION 141
15.3.1 Key Facts 141
15.3.2 Business Description 141
15.3.3 Financial Overview 142
15.3.4 SWOT Analysis 142
15.3.5 Key Developments 144
15.4 MICROSOFT CORPORATION 145
15.4.1 Key Facts 145
15.4.2 Business Description 145
15.4.3 Financial Overview 146
15.4.4 SWOT Analysis 146
15.4.5 Key Developments 147
15.5 CISCO SYSTEMS, INC. 148
15.5.1 Key Facts 148
15.5.2 Business Description 148
15.5.3 Financial Overview 149
15.5.4 SWOT Analysis 149
15.5.5 Key Developments 151
15.6 PANASONIC CORPORATION 152
15.6.1 Key Facts 152
15.6.2 Business Description 152
15.6.3 Financial Overview 153
15.6.4 SWOT Analysis 153
15.6.5 Key Developments 155
15.7 YEALINK INC. 156
15.7.1 Key Facts 156
15.7.2 Business Description 156
15.7.3 Financial Overview 156
15.7.4 SWOT Analysis 157
15.7.5 Key Developments 158
15.8 TOSHIBA CORPORATION 160
15.8.1 Key Facts 160
15.8.2 Business Description 160
15.8.3 Financial Overview 161
15.8.4 SWOT Analysis 161
15.8.5 Key Developments 163
15.9 ASCOM HOLDING AG 164
15.9.1 Key Facts 164
15.9.2 Business Description 164
15.9.3 Financial Overview 165
15.9.4 SWOT Analysis 165
15.9.5 Key Developments 167
15.10 POLYCOM, INC. 168
15.10.1 Key Facts 168
15.10.2 Business Description 168
15.10.3 Financial Overview 168
15.10.4 SWOT Analysis 169
15.10.5 Key Developments 171
16. APPENDIX 172
16.1 ABOUT THE INSIGHT PARTNERS 172
16.2 GLOSSARY OF TERMS 172
16.3 METHODOLOGY 174
16.3.1 Coverage 174
16.3.2 Secondary Research 174
16.3.3 Primary Research 175
LIST OF TABLES
TABLE 1. 5G DEVELOPMENT BY COUNTRY - 2018 40
TABLE 2. GLOBAL IP TELEPHONY SYSTEM MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 46
TABLE 3. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ BN) 75
TABLE 4. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 76
TABLE 5. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICE (US$ BN) 77
TABLE 6. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATION TYPE (US$ BN) 77
TABLE 7. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 78
TABLE 8. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ BN) 79
TABLE 9. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ BN) 88
TABLE 10. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 89
TABLE 11. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICES (US$ BN) 90
TABLE 12. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATION TYPE (US$ BN) 90
TABLE 13. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 91
TABLE 14. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY END USER (US$ BN) 92
TABLE 15. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ BN) 101
TABLE 16. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 102
TABLE 17. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICE (US$ BN) 103
TABLE 18. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATION TYPE (US$ BN) 103
TABLE 19. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 104
TABLE 20. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY END USER (US$ BN) 105
TABLE 22. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 113
TABLE 23. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICE (US$ BN) 114
TABLE 24. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATION TYPE (US$ BN) 115
TABLE 25. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 116
TABLE 26. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ BN) 117
TABLE 27. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ BN) 122
TABLE 28. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 123
TABLE 29. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICES (US$ BN) 124
TABLE 30. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATIO TYPE (US$ BN) 125
TABLE 31. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 126
TABLE 32. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 127
TABLE 33. GLOSSARY OF TERM: IP TELEPHONY MARKET 172
LIST OF FIGURES
FIGURE 1. GLOBAL IP TELEPHONY MARKET, BY REVENUE, 2017 & 2027, US$ MN 18
FIGURE 2. IP TELEPHONY MARKET - BY COMPONENT 19
FIGURE 3. ASIA PACIFIC IP TELEPHONY MARKET US$ BN (2017&2027) 20
FIGURE 4. IP TELEPHONY MARKET SEGMENTATION 22
FIGURE 5. IP TELEPHONY MARKET SEGMENTATION - GEOGRAPHIC 23
FIGURE 6. NORTH AMERICA - PEST ANALYSIS 26
FIGURE 7. EUROPE - PEST ANALYSIS 28
FIGURE 8. ASIA PACIFIC - PEST ANALYSIS 30
FIGURE 9. MIDDLE EAST & AFRICA PEST ANALYSIS 32
FIGURE 10. SOUTH AMERICA PEST ANALYSIS 34
FIGURE 11. 5G GLOBAL MAPPING OF FIELD TEST TRIALS, R&D, AND TRIALS 40
FIGURE 12. IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS 44
FIGURE 13. GLOBAL IP TELEPHONY MARKET 45
FIGURE 14. GLOBAL IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 46
FIGURE 15. IP TELEPHONY MARKET BREAKDOWN, BY COMPONENT, 2017 & 2027 (%) 47
FIGURE 16. HARDWARE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 48
FIGURE 17. SOFTPHONE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 49
FIGURE 18. SERVICES MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 50
FIGURE 19. IP TELEPHONY MARKET BREAKDOWN, BY HARDWARE, 2017 & 2027 (%) 51
FIGURE 20. IP DESKTOP PHONE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 52
FIGURE 21. IP CONFERENCE PHONE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 53
FIGURE 22. DECT PHONE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 54
FIGURE 23. OTHERS MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 55
FIGURE 24. IP TELEPHONY MARKET BREAKDOWN, BY SERVICE, 2017 & 2027 (%) 56
FIGURE 25. INSTALLATION & MAINTENANCE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 57
FIGURE 26. PROFESSIONAL SERVICES MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 58
FIGURE 27. IP TELEPHONY MARKET BREAKDOWN, BY INSTALLATION, 2017 & 2027 (%) 59
FIGURE 28. WIRED MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 60
FIGURE 29. WIRELESS MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 61
FIGURE 30. IP TELEPHONY MARKET BREAKDOWN, BY ENTERPRISE SIZE, 2017 & 2027 (%) 62
FIGURE 31. SME MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 63
FIGURE 32. LARGE ENTERPRISE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 64
FIGURE 33. IP TELEPHONY MARKET BREAKDOWN, BY END USER, 2017 & 2027 (%) 65
FIGURE 34. RESIDENTIAL MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 66
FIGURE 35. CORPORATE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 67
FIGURE 36. GOVERNMENT ORGANIZATION MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 68
FIGURE 37. IP TELEPHONY MARKET, GLOBAL BREAKDOWN BY REGIONS, 2017 & 2027 (%) 69
FIGURE 38. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 70
FIGURE 39. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY KEY COUNTRIES, 2017 & 2027 (%) 71
FIGURE 40. U.S. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 72
FIGURE 41. CANADA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 73
FIGURE 42. MEXICO IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 74
FIGURE 43. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY COMPONENT, 2017 & 2027 (%) 74
FIGURE 44. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY HARDWARE, 2017 & 2027 (%) 75
FIGURE 45. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY SERVICE, 2017 & 2027 (%) 76
FIGURE 46. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY INSTALLATION TYPE, 2017 & 2027 (%) 77
FIGURE 47. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY ENTERPRISE SIZE, 2017 & 2027 (%) 78
FIGURE 48. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY END-USER, 2017 & 2027 (%) 79
FIGURE 49. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 80
FIGURE 50. EUROPE IP TELEPHONY MARKET BREAKDOWN BY KEY COUNTRIES, 2020 & 2027(%) 81
FIGURE 51. FRANCE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 82
FIGURE 52. GERMANY IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 83
FIGURE 53. ITALY IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 84
FIGURE 54. SPAIN IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 85
FIGURE 55. UK IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 86
FIGURE 56. REST OF EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 87
FIGURE 57. EUROPE IP TELEPHONY MARKET BREAKDOWN BY COMPONENT, 2017 & 2027 (%) 87
FIGURE 58. EUROPE IP TELEPHONY MARKET BREAKDOWN BY HARDWARE, 2017 & 2027 (%) 88
FIGURE 59. EUROPE IP TELEPHONY MARKET BREAKDOWN BY SERVICES, 2017 & 2027 (%) 89
FIGURE 60. EUROPE IP TELEPHONY MARKET BREAKDOWN BY INSTALLATION TYPE, 2017 & 2027 (%) 90
FIGURE 61. EUROPE IP TELEPHONY MARKET BREAKDOWN BY ENTERPRISE SIZE, 2017 & 2027 (%) 91
FIGURE 62. EUROPE IP TELEPHONY MARKET BREAKDOWN BY END USER, 2017 & 2027 (%) 92
FIGURE 63. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 94
FIGURE 64. APAC IP TELEPHONY MARKET BREAKDOWN BY KEY COUNTRIES, 2017 & 2027(%) 95
FIGURE 65. AUSTRALIA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 96
FIGURE 66. CHINA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 97
FIGURE 67. INDIA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 98
FIGURE 68. JAPAN IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 99
FIGURE 69. REST OF APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 100
FIGURE 70. APAC IP TELEPHONY MARKET BREAKDOWN BY COMPONENT, 2017 & 2027 (%) 100
FIGURE 71. APAC IP TELEPHONY MARKET BREAKDOWN BY HARDWARE, 2017 & 2027 (%) 101
FIGURE 72. APAC IP TELEPHONY MARKET BREAKDOWN BY SERVICE, 2017 & 2027 (%) 102
FIGURE 73. APAC IP TELEPHONY MARKET BREAKDOWN BY INSTALLATION TYPE, 2017 & 2027 (%) 103
FIGURE 74. APAC IP TELEPHONY MARKET BREAKDOWN BY ENTERPRISE SIZE, 2017 & 2027 (%) 104
FIGURE 75. APAC IP TELEPHONY MARKET BREAKDOWN BY END USER, 2017 & 2027 (%) 105
FIGURE 76. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 106
FIGURE 77. MEA IP TELEPHONY MARKET BREAKDOWN BY KEY COUNTRIES, 2017 & 2027(%) 107
FIGURE 78. SAUDI ARABIA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 108
FIGURE 79. UAE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 109
FIGURE 80. SOUTH AFRICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 110
FIGURE 81. REST OF MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 111
FIGURE 88. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 118
FIGURE 89. SAM IP TELEPHONY MARKET BREAKDOWN BY KEY COUNTRIES, 2017 & 2027(%) 119
FIGURE 90. BRAZIL IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 120
FIGURE 91. REST OF SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 121
FIGURE 92. SAM IP TELEPHONY MARKET BREAKDOWN BY COMPONENT, 2017 & 2027 (%) 122
FIGURE 93. SAM IP TELEPHONY MARKET BREAKDOWN BY HARDWARE, 2017 & 2027 (%) 123
FIGURE 94. SAM IP TELEPHONY MARKET BREAKDOWN BY SERVICE, 2017 & 2027 (%) 124
FIGURE 95. SAM IP TELEPHONY MARKET BREAKDOWN BY INSTALLATION TYPE, 2017 & 2027 (%) 125
FIGURE 96. SAM IP TELEPHONY MARKET BREAKDOWN BY ENTERPRISE SIZE, 2017 & 2027 (%) 126
FIGURE 97. SAM IP TELEPHONY MARKET BREAKDOWN BY END-USER, 2017 & 2027 (%) 127
