Global SaaS-based CRM Software Market 2011-2015

TechNavio's analysts forecast the Global SaaS-based CRM Software market to grow at a CAGR of 14.6 percent over the period 2011-2015. One of the key factors contributing to this market growth is the need for fast deployment. The Global SaaS-based CRM Software market has also been witnessing increasing demand for marketing automation. However, increasing concern about data security could pose a challenge to the growth of this market.

TechNavio's report, the Global SaaS-based CRM Software Market 2011-2015, has been prepared based on an in-depth analysis of the market with inputs from industry experts. The report covers the Americas, and the EMEA and APAC regions; it also covers the Global SaaS-based CRM Software market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors dominating this market space include Salesforce.com Inc., Oracle Corp., RightNow Technologies Inc., and Aplicor LLC.

Other vendors mentioned in the report: SugarCRM Inc., ZohoCRM Inc., LongJump CRM, and NetSuite Inc.

Key questions answered in this report:
What will the market size be in 2015 and at what rate will it grow?
What key trends is this market subject to?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the opportunities and threats faced by each of these key vendors?
What are the strengths and weaknesses of each of these key vendors?

You can request one free hour of analyst time when you purchase this report. Details provided within the report.

01. Executive Summary
02. Introduction
03. Market Coverage
Market Overview
Key Offerings
04. Market Landscape
04.1 SaaS-based CRM Software as a Segment of the Overall SaaS-based Enterprise Application Software Market
04.2 SaaS-based CRM Software as a Segment of the Overall CRM Market
04.3 Global SaaS-based CRM Software Market
Market Forecast
04.4 Five Forces Analysis
05. Geographical Segmentation
06. Key Leading Countries
USA
Japan
UK
07. Vendor Landscape
08. Buying Criteria
09. Market Growth Drivers
10. Drivers and their Impact
11. Market Challenges
12. Impact of Drivers and Challenges
13. Market Trends
14. Key Vendor Analysis
14.1 Salesforce.com
Business Overview
SWOT Analysis
14.2 Oracle Corp.
Business Overview
SWOT Analysis
14.3 RightNow Technologies Inc.
Business Overview
SWOT Analysis
14.4 Aplicor LLC
Business Overview
SWOT Analysis
15. Other Reports in this Series

List of Exhibits:
Exhibit 1: Segments of the SaaS-based Enterprise Application Software Market
Exhibit 2: SaaS-based CRM Software as a Segment of the Global SaaS-based Enterprise Application Software Market 2011
Exhibit 3: SaaS-based CRM Software as a Segment of the Global SaaS-based Enterprise Application Software Market 2011-2015 (unit percentage)
Exhibit 4: SaaS-based CRM Software as a Segment of the Global SaaS-based Enterprise Application Software Market 2011-2015 (US$ billion)
Exhibit 5: SaaS-based CRM Software as a Segment of the Global CRM Market 2011
Exhibit 6: SaaS-based CRM Software as a Segment of the Global CRM Market 2011-2015 (unit percentage)
Exhibit 7: SaaS-based CRM Software as a Segment of the Global CRM Market 2011-2015 (US$ billion)
Exhibit 8: Global SaaS-based CRM Software Market 2011-2015 (US$ billion)
Exhibit 9: Global SaaS-based CRM Software Market by Growth Rates 2011-2015
Exhibit 10: Global SaaS-based CRM Software Market by Geographical Segmentation 2011
Exhibit 11: Global SaaS-based CRM Software Market by Vendor Segmentation 2011