Smart Home Systems: Consumer Attitudes and Adoption

A number of major firms have introduced smart home systems during 2012 and consumer response has been positive. This report examines the attitudes and behaviors of those consumers who have already acquired smart home solutions, as well as, those indicating an interest and willingness to pay for them. In addition, it presents an estimate of additional penetration rates for selected services if priced according to consumer willingness-to-pay.

1 Executive Summary
2 Consumer Attitudes and Behaviors vs. Current Use and Interest in Smart Home Solutions
2.1 Security: Professionally and Self-monitored Services
2.2 Remote Monitoring and Control Services
2.3 Retail DIY Monitoring and Control
2.4 Remote Healthcare Services
2.5 Remote Energy Management
2.6 Overall Influence of Attitudes and Behaviors
3 Current Use, Fees Paid and Interest in/Willingness to Pay for Smart Home Solutions among Those without the Solutions
3.1 Security: Professionally and Self-monitored Services
3.2 Remote Monitoring and Control Services
3.3 Retail DIY Monitoring and Control
3.4 Remote Healthcare Services
3.5 Remote Energy Management
3.6 Comparison of Monthly Fee Those "Interested" Willing to Pay across Applications and Countries
3.7 Potential Increase in Adoption and Resulting Penetration of Selected Smart Home Applications across Countries
4 Country Comparisons: Attitudes and Behaviors
5 Survey Methodology
5.1 Smart Home Systems and Services Questions
6 Contact the author of this report: